Grant Chappell

Grant is a Content Designer at DVSA, and works on the information you read on the GOV.UK website.

User research fundamentals: a 5-day course that will change the way you work

Grant Chappell, 23 November 2017 - People, User research

I'm Grant Chappell, a content designer at DVSA, and I recently took the Government Digital Service's 5-day user research fundamentals course. I want to tell you about why this course will change the way you work.

DVSA digital

How the Driver and Vehicle Standards Agency (DVSA) is designing digital services and content to meet the needs of users, and to help you stay safe on Great Britain’s roads.

Find out more

Categories

• Accessibility (3)
• Assisted digital (1)
• Content design (16)
• Data (9)
• Digital engagement (5)
• People (19)
• Security (3)
• Service design (9)
• Strategy (10)
• Technology (18)
• User research (7)

Sign up and manage updates

• Email
• Atom

Follow us

• DVSA digital on Twitter
• DVSA on LinkedIn

Recent posts

• International Women’s Day: 'We can be the change' 7 March 2020
• From searching for an apprenticeship to working on the Search app 5 February 2020
• Data Protection Day 2020: how we keep your data secure, all year round 28 January 2020

Comments and moderation

Read our guidelines