I'm Grant Chappell, a content designer at DVSA, and I recently took the Government Digital Service's 5-day user research fundamentals course. I want to tell you about why this course will change the way you work.
How user research gives our teams the understanding they need to design a good user experience, test our services and evaluate how successful we’ve been at meeting our users’ needs.
Our MOT reminder service has just passed its beta service assessment and we’ve had more than 200,000 users sign up for a reminder already.
We recently hosted a 'meet the buyer' event so that suppliers on the Digital Outcomes and Specialists framework could find out more about what we do, where we're heading, and how they can work with us.
Our purpose at DVSA is to help everyone stay safe on Great Britain's roads. Our new DVSA digital blog is the place to find out how digital services, technology, data, content and engagement are playing a major role in that.