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DVSA’s digital year in review: building better services 

Person in front of computer with image in the background of roads

DVSA’s digital year in review: building better services 

As we step into 2026, it's a fitting time to reflect on the progress made by our digital teams at DVSA last year. In this blog, Becky Thomas, Chief Digital & Information Officer (CDIO), shares some of the standout digital achievements from 2025.

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2018: a year of content design at DVSA

Posted by: Bill Pope, Sarah Scott and John Ploughman, Posted on: 24 December 2018 - Categories: Content design
Image of '2018' surrounded by confetti

Strategies, step by step navigation, video, and guidance for MOT testers, driving instructors and road haulage companies, plus the most-read news story on GOV.UK in 2018 - find out what DVSA's content designers got up to in 2018.

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Understanding the difficulties faced by people with sight problems

Posted by: Nichole Browne, Posted on: 28 September 2018 - Categories: Accessibility, People, Service design, User research
Image of two women wearing goggles that simulate visual impairments

Nichole Browne, Senior User Researcher, explains how teams at DVSA have been identifying design problems by using goggles that simulate common symptoms of the most common eye conditions.

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Learning at work with an AWS GameDay

Posted by: Ken Roberts, Posted on: 26 June 2018 - Categories: People, Technology
Groups of staff sat around laptops working on the AWS gameday project

On Friday 18 May 2018, we hosted and took part in our first Amazon Web Services (AWS) GameDay at our office in Nottingham - an event that we'd been eagerly anticipating.

Read more of Learning at work with an AWS GameDay - 6 comments

Building on our foundations to make DVSA a digitally-enabled organisation - part 2

Posted by: James Munson, Posted on: 16 May 2018 - Categories: Strategy, Technology
A traffic examiner using a smartphone

James Munson explains some of the work we've done to make sure we've got solid foundations in place to build on to deliver the DVSA digital, data and technology strategy.

Read more of Building on our foundations to make DVSA a digitally-enabled organisation - part 2 - 3 comments

Making DVSA a digitally-enabled organisation - part 1

Posted by: James Munson, Posted on: 12 May 2018 - Categories: Strategy
DVSA digital, data and technology strategy being displayed on an iPad

We recently published the DVSA digital, data and technology strategy, which sets out how we'll provide modern, efficient and sustainable technology to support a mobile workforce and build brilliant digital services for users. James Munson explains more about the strategy in the first of 2 blog posts.

Read more of Making DVSA a digitally-enabled organisation - part 1

Building a smoother road to becoming a driving instructor

Posted by: John Ploughman, Posted on: 9 May 2018 - Categories: Content design, Service design
Sign in an office saying 'GOV.UK finding things'

Every year, thousands of people use GOV.UK to find out how to become a driving instructor. There’s a lot of information you’ve got to find, transactions to complete, and you’ve got to do it in the right order.

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9 reasons cloud computing is a big deal

Posted by: Tim Hinchey, Posted on: 24 January 2018 - Categories: Technology
Cloud icon with crown logo

Cloud computing is really important to DVSA - a government agency providing services to millions of users, with staff spread right across Great Britain, and determined to get value for money in everything we do.

Read more of 9 reasons cloud computing is a big deal - 2 comments

How we've opened up our MOT history data

Posted by: Neil Barlow, Posted on: 5 January 2018 - Categories: Data, Service design, Technology
Screenshot showing an example response from the MOT API

Neil Barlow, MOT Service Manager, explains how we've been making MOT data more open - from making it easier to check a vehicle's history online, to creating an API for businesses.

Read more of How we've opened up our MOT history data - 4 comments

What it's like being a Senior Digital Developer at DVSA

Posted by: Shaun Hare, Posted on: 2 January 2018 - Categories: People
Shaun Hare, Senior Digital Developer, working at a MacBook

Shaun Hare, Senior Digital Developer at DVSA, shares why he joined the agency and what he’s been up to in his first few months.

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How DVSA's digital services were used on Christmas Day 2017

Posted by: James Munson, Posted on: 28 December 2017 - Categories: Data
GOV.UK crown logo on a laptop with a christmas tree

While many of us have had some time off over the last few days, it's clear that our digital services were still hard at work over Christmas. We've pulled together some facts about the services and content people were using on Christmas Day.

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How the Driver and Vehicle Standards Agency (DVSA) is designing digital services and content to meet the needs of users, and to help you stay safe on Great Britain’s roads.

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